The IRCTC website has been down since this morning, causing a lot of trouble to the users, as the time to book these Tatkal tickets has also been wasted. Like the IRCTC website, the IRCTC app has also been shut down. A message is coming on the IRCTC website that the service of the site is closed due to maintenance.
After visiting the IRCTC site, the message is coming that ‘e-ticketing service is not available due to maintenance’, please call customer care no. 14646,0755-6610661 and 0755-4090600 or mail to etickets@irctc.co.in. On opening the application, the process could not be done, please try again after a few minutes.
Due to technical reasons, the ticketing service is not available. Our technical team is resolving the issue: IRCTC pic.twitter.com/icye6Jggp1
— ANI (@ANI) July 25, 2023
Earlier on May 6 as well, IRCTC services were suspended around 10 am, causing a lot of inconvenience to users. During that time too, maintenance was mentioned due to the site being down. IRCTC maintenance work is done after 11 pm.
Railways showed the way to booking
Sharing the information on the social site, the Railways has said that the technical problem regarding the payment is occurring only on the app and website. However, you can choose the Ask Direction option for booking. Apart from this, if you have money in your IRCTC e-wallet, ticket booking can also be done from there. Apart from this, you can book tickets from the counter at the railway station. IRCTC has said that alternatively tickets can be booked through other B2C platforms like Amazon, McMeTrip, etc.
IRCTC issued another update saying that the ticketing service is not available due to technical reasons. The technical team is solving the problem. Information will be provided as soon as the technical problem is resolved.
IRCTC launched a new facility
A few days back a new facility has been launched by Railways to make the process of booking tickets from IRCTC easier. Now passengers can book tickets earlier than before. According to a TOI report, passengers will now be able to book tickets easily, even if the passengers do not know the exact names of the railway stations for the journey. This feature includes linking famous areas with the respective station names.
Tourist passengers will get more help
This new railway facility will boost tourism across the country and people will get confirmed tickets easily. If a traveler wants to go somewhere, it will be easy to plan. Because with this facility nearby stations can be known easily. While planning the journey, you will also be able to see many alternative station names.
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