Indian Railways: These Facilities Are Available During The Journey Including Free Food, Bedroll And Medical, Know The Rights Of The Passengers

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Indian Railways Rights: Millions of people travel by Indian Railways every day. Railways provide many facilities from time to time, to make traveling easier. Passengers are given many rights to travel on behalf of railways. This includes many rights ranging from free food to free bed roll and luggage.

Free bedroll in AC coach

All AC classes of Indian trains including First Class, AC 2-Tier and AC 3-Tier of Indian Railways provide free bedroll including one blanket, one pillow, two bed sheets and face towel. However, you have to pay 25 rupees to take a bedroll in Garibrath Express. If you don’t get the bedroll you can complain.

Medical facility

If you feel sick or feel anything else while traveling by railway, you can ask for medical help from front line staff, ticket collector, train conductor etc. It will provide your health related facilities.

Free food

If you are traveling by premium trains including Rajdhani, Duronto and Shatabdi and if the train is more than 2 hours late from the station, you can avail free meal on the train. Apart from this, if the train is very late, you can avail free food.

Baggage can be kept at the station for up to one month

Cloakrooms and locker rooms are available at Indian railway stations. You can store your belongings in this locker room and cloakroom for a maximum period of one month. For this you have to pay some fees.

This is how you can complain

You can easily lodge a complaint at Indian railway stations in many online and offline ways. You can find notebooks in account agency, parcel office, goods warehouse, town booking office, reservation office etc. In this you can write your problem. Apart from this, complaints can also be filed on pgportal.gov.in. In which helpline numbers can be contacted on 9717630982 and 011-23386203. At the same time, complaint can be registered on 139 number.